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Jewelry Care




Our jewelry is designed to last, as long as you're mindful about how to avoid damage, so please take your jewelry off when:

SHOWERING OR SWIMMING

Soap, lotion and chlorine can cause discolouration, plating to wear off and various metals to form pits. Residue can also build up under settings, making the pieces difficult to clean and stones look dull. Always take off gold plated rings, when washing your hands.

EXERCISING

Any activity that puts pressure on your jewelry can cause stones to come loose or chip, metal to bend and scratches to form. 

APPLYING BEAUTY PRODUCTS

Perfumes, lotions, oils, makeup and hair products can cause discolouration, damage the metal's surface or plating and create buildup that dulls the natural brilliance of your stones. Always apply these products, before putting on your jewelry.

DOING MANUAL WORK

Any strenuous activity can damage your jewelry. Cooking, doing dishes, gardening and cleaning, especially with harsh chemicals and abrasives, are a few examples of what to avoid. Depending on your lifestyle and occupation, also consider removing your pieces during working hours. Even gold and diamonds can chip, crack or scratch, if the impact is hard enough. 

SLEEPING

The heat and pressure can cause earring posts to bend, chains to kink and prong settings to catch on fabric. We recommend that you keep a lined container next to your bed, so you can safely store your pieces at night.

Do not continue to wear your jewelry, if a stone has fallen out. In the case of pavé settings, for example, you might subsequently lose more stones. For your earrings, if the backings have become loose, stop using the backs. We're happy to tighten loose backings free of charge or replace them for a fee.

HOW TO

CLEAN

For plated jewelry, wipe with a damp cloth. For solid pieces, gently wash with lukewarm water and dish soap, using a soft toothbrush. Polish your jewelry with a soft, dry cotton cloth (toilet paper also works). Don't rub too aggressively though, because this may loosen stones and cause plating to wear off. Don't use chemical jewelry cleaners on items that are plated and/or feature porous stones, such as opals, lapis and turquoise. These chemicals thin plating and may cause discolouration.

STORE

All of your jewelry should be stored securely in a lined box and separate your pieces from one another to avoid scratching. Each of our pieces is sold with a small black velvet bag, so please use this, when not wearing your jewelry. 

Sterling silver with naturally oxidize and darken over time, so store your pieces in the airtight plastic bags we provide with each purchase. This will slow down the process.

SERVICE

Depending on how often you wear your jewelry, we recommend that pieces with prong settings be checked by a professional once a year to ensure the stones are secure. If you notice a stone feels loose, however, have your jewelry checked immediately. We're happy to assess Magwood jewelry free of charge, but we may charge a fee to tighten settings, depending on the situation. 

MATERIALS

Our demi-fine pieces are made of solid sterling silver or 22k gold plated sterling silver. All of our gold plated pieces have 6 microns of plating, even though it's common for jewelry plating to be 1-3 microns. We use an extra thick layer of gold to help ensure long-lasting wear, but everyone's lifestyle and body chemistry is different. 

All of our earring posts are made of solid 10k white or yellow gold. The demi-fine earrings come with sterling silver or gold plated silver backings, but the fine jewelry pieces come with solid 10k gold earring backs.

When considering our fine jewelry options, please note that for yellow gold, 10k is a paler tone of yellow than 14k. For white gold, 10k is a warmer tone of white than 14k. The most neutral white is platinum and we're happy to offer this option, but it's more expensive. 

If you have any metal allergies, please contact us before placing your order, so we can discuss what material options are best for you.